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Job description

LOCATION: entire Poland as the role is fully remote (not only Warsaw)

POSITION SUMMARY

We are currently looking to hire a HR Administrative Associate (remote) to join our growing Global Delivery Centre team. This team strives to help business operations to scale by providing essential support on admin tasks, and improving turnaround times on repeatable and high volume tasks.

This permanent, full-time remote position is to be based in Poland, Czech Republic or Romania . A successful candidate will be responsible for executing projects for the Global Delivery Centre and providing service support to different departments and functions of the organization. This is a global service support and delivery role that offers the successful candidate the opportunity to join a rapidly growing company. This role calls for someone who is truly “high velocity,” where resourcefulness is key to success. This individual will report to the Senior Manager – HR Shared Services based in Europe.

Velocity Global is a high-growth company where candidates would relish the fast pace of a start-up environment and embrace the opportunity to define the strategic operations of the Global Delivery Centre.

RESPONSIBILITIES

• Perform administrative tasks on the Velocity Global Client Experience Platform including creation of payroll requests, contract drafting, maintenance and audit of employee profiles, upload of monthly timesheets etc.
• Creation and modification of expense policies in our expense management platform
• Provide high quality service support to our global offices in collaboration with the Client Services Team, Payroll, Finance, IT, Operations, International Velocity Global teams and local service providers across the globe
• Work on adhoc [20%] and ongoing projects [80%] and collaborate together with the Global Delivery team completing our projects in timely manner
• Ensure service delivery according to our scope of work and maintain high quality of service
• Work closely with stakeholders and develop good relationships across different functional teams
• Ensure high levels of data accuracy and data integrity throughout systems

Requirements

Education/Experience:

• Business proficiency in the English language required
• Fresh graduates, experienced workers, career changers with experience in administrative tasks are more than welcome to apply
• Passionate about providing excellent support service
• Great attention to details
• Experience in administrative support and data entry
• Preferedbut not mandatory experience in working with different ticket management systems
• Advanced Excel skills would be an added advantage
• Research-oriented, exceptional organizational skills and ability to learn quickly
• Excellent presentation, verbal and written communication and listening skills
• Strong consultative customer service and project management style
• Technology-literate, including Microsoft Office and Google suite
• Drive, strong work ethic, and a passion for creating an unparalleled customer experience...it should be in your bones

We offer

You’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help Velocity Global become even better, too.

• Location is fully remote - you can work from any location in Poland (by the sea, in the mountains, from a city or a small village etc)
• You will be working in a diverse multi-national team
• All essential training will be provided from day 1
• You will receive ongoing coaching and support from your line manager and other team members
• All employees receive Remote First Allowance (Budget provided for essential work from home setup)
• Private Health & Life Insurance
• Professional Development Reimbursement (budget for upskilling)
• Unlimited PTO
• Birthday Day Off
• and many more...

OUR VALUES

• Velocity - Exceeding expectations of our customers, colleagues, and ourselves by delivering swift and effective results.
• Integrity - Doing right by our customers, colleagues, and ourselves through honest and ethical actions.
• Be Bold - Daring to take risks, learn, and grow to benefit our customers, colleagues, and ourselves.
• Empowerment - Owning our decisions and being accountable for the impact we have on our customers, colleagues, and ourselves.
• Service - Supporting our customers, colleagues, and ourselves with respect and empathy.

We have a passion for all things international business and thrive in a fast-paced, high-growth environment. If you want to work for a professional, global, inclusive, and innovative company, we’d love to meet you!

At Velocity Global, we value inclusion and belonging. We encourage applications from all qualified candidates regardless of age, ancestry, race, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. If you have a disability or special need that requires accommodation, please contact us at TalentAcquisition@VelocityGlobal.com