kandydatów
OTC Team Lead with Spanish
Firma: Accenture Sp. z o. o. miejsce pracy: Warszawa
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 624,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
- The role will focus on the following OTC processes collections, credit management, order release
- Team leader will be responsible for the delivery of end to end process within the agreed KPIs and SLAs
- Will stay in daily contact with the client s regional OTC manager and will be responsible for building good working relations
- Will ensure alignment of operations with existing processes and to contribute to process improvements
- Will enhance the team s cooperation with internal teams cash apps, customer service, commercial team
- Team lead will manage a team of five, drive team engagement and people agenda
What we expect from you?
- Experience in team management
- Great communication and team building skills
- Thorough knowledge and understanding of OTC process
- Advanced prioritization and time management skills
- Demonstrated focus on process improvements
- Practical knowledge of SAP
- Very good English and Spanish (at least B2 level)
- Willingness to work in hybrid mode
What can we offer?
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
- Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.
- Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks at terrace).
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 624,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
- The role will focus on the following OTC processes collections, credit management, order release
- Team leader will be responsible for the delivery of end to end process within the agreed KPIs and SLAs
- Will stay in daily contact with the client s regional OTC manager and will be responsible for building good working relations
- Will ensure alignment of operations with existing processes and to contribute to process improvements
- Will enhance the team s cooperation with internal teams cash apps, customer service, commercial team
- Team lead will manage a team of five, drive team engagement and people agenda
What we expect from you?
- Experience in team management
- Great communication and team building skills
- Thorough knowledge and understanding of OTC process
- Advanced prioritization and time management skills
- Demonstrated focus on process improvements
- Practical knowledge of SAP
- Very good English and Spanish (at least B2 level)
- Willingness to work in hybrid mode
What can we offer?
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
- Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.
- Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks at terrace).
Pozostałe oferty pracy w firmie Accenture Sp. z o. o.
Wyświetleń: 121