Strona główna

Support for the European Centre for Returns in the area of service desk and customer support, including:

• assisting in preparation and follow up of correspondence: drafting notes and letters
• supporting the service desk in daily operations, including issuing of tickets, customer support as well as maintaining contacts with various stakeholders (IT/ICT team, travel agency, return units of the respective Member States)
• preparation and updating statistical data
• verifying documentation related to claims, invoices and requests for payments
• missions and diary management, arranging meetings and trainings, drafting minutes

• successfully completed secondary education related to the  administrative, management, law, linguistics, economy.
• at least 1 year of professional experience in the administrative area
• very good skills in the main MS Office software (Word, Excel, Outlook)
• very good command of both written and spoken English (at least B2

• contract of employment through the Employment Agency
• daily remuneration: 52,92€ net
• opportunity for development and promotion
• work with professionals